Customer Support

Is there something you need help with or can’t quite figure out? Be in touch with the form below. We’re happy to help.

  • How long will it take for me to receive my order?
  • We ship via UPS GROUND, but you also have the option to ship via 3 DAY SELECT, 2ND DAY AIR, or NEXT DAY AIR. Those options will present themselves when you enter your Shipping Address in the Checkout process.
  • Is shipping (ever) free?
  • If your order total is $89 or larger, you are entitled to free shipping on our website! (within the US)
  • Are discounts available?
  • We do offer discount codes from time to time, and they are usually shared via our email newsletters and/or our Instagram account. If you don’t already receive email newsletters from us, shoot us a message at to start saving on all of your favorite skateboards and skateboard parts!
  • Is my personal information safe while using this website?
  • Yes, it is. But don’t take our word for it. Read the Privacy Policy here.
  • What if I don’t see the product I want on the website?
  • Either that product is not with us, or it is just not with us YET. Feel free to send us a message to find out more about that particular product.
We still haven't answered your question? Fill out the form on the left, and we'll be in touch with you ASAP.