At SKATEBOARDS.COM, we believe that you are entitled to decide what information you share with us and how it is used, so we answer your questions about privacy up front!
- Why does SKATEBOARDS.COM gather visitor information? We gather information with three objectives in mind: a. To fulfill your order accurately and quickly.
b. To learn how we can improve your shopping experience.
c. To help us meet our commitment to privacy. When you visit SKATEBOARDS.COM, you have the option of creating a SKATEBOARDS.COM user account, which is required to place an order with SKATEBOARDS.COM. A SKATEBOARDS.COM user account also gives you free access to these valuable features: • Save your selections for as long as you like.
• Get access to special promotions.
• View delivery details and lead times instantly.
Creating a user account is easy:
• Enter your name.
• Enter and confirm your email address.
• Enter your Zip Code.
• Choose and confirm a password. When you place an order, we will ask for additional information needed to fulfill your order: • Your delivery address and phone.
• Your billing address and phone.
• Your credit card information.If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. SKATEBOARDS.COM will automatically send the friend a one-time email inviting them to visit the site. SKATEBOARDS.COM stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact SKATEBOARDS.COM to request the removal of this information from our database.
- What visitor information does SKATEBOARDS.COM keep track of? Information tracked automatically is generic and doesn’t include any personal details: • When you log onto the Internet, your computer says to your Internet service, “Here I am; talk to me!” by requesting an IP (Internet Protocol) address, sort of like asking for a seat at an electronic table with numbered seats. Your Internet service’s computer responds by saying, “OK, for this session, you sit at #12.” Some providers assign you a permanent or “static” IP address, but most use temporary ones. This helps assure your privacy, because it’s difficult – if not impossible – to collect personal information about you via a temporary address. • Our site keeps a general list of visitors’ IP addresses. This gives us broad, generic information such as how many AOL(r) users log onto SKATEBOARDS.COM and helps us maintain SKATEBOARDS.COM’s compatibility with many different Internet services. • SKATEBOARDS.COM records browser types and versions so we can answer questions such as, “How many of our visitors were using Netscape Communicator(r) 4.6 last month?” This tells us what features our visitors can make use of and helps us keep our website up to date. • We record how many people visited each page on our site. This helps answer questions such as, “What items or pages are drawing a lot of interest this month?” • We may also record which site or search engine referred you to SKATEBOARDS.COM. This information enhances your shopping experience: images look better, pages load more quickly, and SKATEBOARDS.COM remains compatible with more browsers and systems. Information you enter when you register or place an order makes your shopping experience at SKATEBOARDS.COM easy: • At any point while you’re browsing, you can place an item in your Shopping Cart. When you’re done browsing, you can review your Shopping Cart. If you want to place an order, indicate the item(s) you wish to order and click the Proceed to Checkout button. Enter your delivery information, including name, address, and preferred contact time/method in case we need to get in touch with you about your order.• The next screen gives you a price quote for the item(s) you’re ordering, including price and applicable sales tax.• The Purchase button then displays options for payment: You can enter credit card information here.
- What does SKATEBOARDS.COM do with this information? SKATEBOARDS.COM has an absolute commitment to keep your information secure. The information you share with us is used to fulfill your order and to keep you up-to-date on the status of your order. After you place an order, we’ll contact you with information about the order as needed.The financial institutions processing your payment or your financing application may send us supplemental information if there is a problem in completing the transaction. The retailer / shipper fulfilling your order may send us supplemental information if there is a problem with delivery. This information is used only in processing your order(s) from SKATEBOARDS.COM. Information about your browser helps us improve the way our site appears on your computer and makes sure our site is up to date and compatible with your system. Traffic reports (information about sites that refer visitors to us) help us select the best places to reach people interested in shopping for furniture online.
- What types of emails will SKATEBOARDS.COM send to me? Can I choose not to receive these emails? As a registered SKATEBOARDS.COM user, you may occasionally receive emails from us, including: • Newsletters.
• Special Offers. Should you no longer wish to receive these emails, you may “opt out” at any time by logging in to your SKATEBOARDS.COM Account and clicking “Update your email preferences.” Alternatively, you may email us when you place an order with SKATEBOARDS.COM, you will also receive email updates regarding the status of your order. These emails, which are critical to fulfilling your order, will not be affected by updating your email preferences.
- Can I tell SKATEBOARDS.COM not to gather or keep track of information I’ve provided? How? Yes. You can set your browser not to accept cookies, but remember that cookies make your purchases easy. They enable your computer to keep a list of items you’re considering or to place them directly in your Shopping Cart (so you don’t have to re-enter them manually).
- How do I correct or update information about me and my order(s)? To change, correct, or update information about you or your order prior to shipment, please access the “My Account” area of our website. Alternatively, contact us at [email protected]
- Can I have my name removed from SKATEBOARDS.COM’s active records? How? If you would like your name removed from our active records, you may go to your Account and click “edit my email preferences”. Alternatively, you may also send an email to [email protected]
Edible Concrete LLC
1839 South Main Street Suite 500
Wake Forrest NC, 27587
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.